Frequently Asked Questions

Do you ship worldwide?

Yes, we offer worldwide shipping! No matter where you're located, we strive to deliver our products to customers across the globe. Shipping times and costs may vary depending on your location. For more details, please refer to our shipping policy or contact us directly.

How long does shipping take?

Shipping times vary depending on your location and the shipping method chosen at checkout. Generally, orders are processed within 3 business days.

Please note that unforeseen delays such as customs processing or carrier issues may affect these estimates. For more accurate delivery times, you’ll receive a tracking number once your order is shipped.

What if i want to return a products?

We do not accept returns. However, if you receive a damaged or defective item, please don't worry! We are here to help. Simply contact us at shop@malaysianhalalgoods.com to request a refund, and we’ll assist you promptly. Kindly provide a reason along with clear pictures and a video of the product. Once we receive your information, we will review your request, and if approved, we will proceed with the refund in accordance with our Return and Refund Policy.

I've got question. How can i get i touch?

If you have any questions or need assistance, feel free to get in touch with us! You can reach us at shop@malaysianhalalgoods.com. We're here to help and will respond to your inquiry as soon as possible.

How can I place a bulk order?

Contact Us: Start by reaching out to us at shop@malaysianhalalgoods.com. Please include details about the products you're interested in, the quantity needed, and any specific requirements.

Receive a Quote: Once we understand your needs, we’ll provide a custom quote, including pricing, any available discounts, and an estimated timeline for fulfillment.

Finalize Payment: After confirming the details, we’ll guide you through the payment process. We accept various payment methods and can accommodate purchase orders for larger businesses.

Order Processing: Once payment is received, we’ll begin processing your order. We’ll keep you updated on the status and provide tracking information once your items ship.

Follow-Up Support: After your order is complete, our team remains available for any further assistance you may need.